Refund policy
Hekate's Realm - does not accept refunds, exchanges, returns, store credit or cancellations. Due to Covid-19 and sanitary guidelines all items are Final Sale.
Please purchase with confidence.
Feel free to email any concerns to support@hekatesrealm.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you have received a damaged or faulty item, please reach out to us within 48 hours of receiving your item(s) at support@hekatesrealm.com and we will be able to assist you. Please allow 24-48 hours for a response.